At Buildup Infotech, we value your satisfaction and strive to offer the highest quality services. If you are not entirely satisfied with our services, we’re here to help.
1. Service-Based Refunds
Refunds are considered on a case-by-case basis for the following:
- Service not delivered as promised
- Technical issues that could not be resolved
- Duplicate payments or billing errors
2. Non-Refundable Items
Please note that the following are non-refundable:
- Custom software development once delivered
- Consultation charges after the session is conducted
- Third-party services, plugins, or licenses procured on your behalf
3. Refund Request Timeline
Refund requests must be made within 7 days of service delivery. Delays beyond this period may void the eligibility for a refund.
4. How to Request a Refund
Please email us at info@buildupinfotech.com with:
- Your full name
- Invoice or transaction number
- A brief explanation of the issue
5. Processing Time
Approved refunds will be processed within 7-10 business days to the original payment method.
6. Contact
For questions related to this policy, please reach out at info@buildupinfotech.com